I have the same issue with my S pen in my Note 10+. I tried all that you guys explained in this topic but still does not connect. It works with the apps but not with air command for camera and others app. It does not connect anyway. Who has this issued fixed? I need help to solve this
@Samsung_SEknVyw If all of the troubleshooting in the thread is unhelpful, please send a private message with the model code of the phone, the IMEI number of the phone, and a copy of the proof of purchase or lease agreement so I may look into your additional options http://bit.ly/2XERsky
I have a Note 10 and I am having this issue also. My s-pen will not connect. No matter how many times I try. I have tried resetting the pen, and the phone, and it won't work
@userh8dsLHHoXA Thanks for reaching out. Please send a private message with the model code, the IMEI number of the phone, and a copy of the receipt or lease agreement of the phone so I may look into your options. http://bit.ly/2XERsky
I fixed the issue myself (see my post above):
Remove the S-Pen from the Note 10+ and leave it out of the phone for 2 to 3 days.
This allows the S-Pen to fully discharge it's internal battery.
After leaving the S-Pen out of the phone for 2 to 3 days, try inserting the S-Pen into the phone to re-connect it again. It worked for me.
Hello, I am seeing the same issue. The phone continues to ask me to reconnect my SPen but it will not reconnect. I can write notes if I remove the pen but that's it. Thank You!