If all of the troubleshooting in the thread is unhelpful, you can have the phone evaluated by a certified technician at any authorized service location https://www.ubreakifix.com/samsung or send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky
I'm having the same problem. I'm about to order a new phone with my carrier because I have no idea what else to do. I'm thinking it has to do with the slot at this point.
Just purchased a brand new note 10 + July 25 and the S-pen has stopped working. I have followed all the troubleshooting steps but still nothing. What can we do since the phone is a brand new device?
I'm having the same problem
My s pen air command is disconnecting all the time I'm using it
What I do ?
I already did all the thing that has been list
But it is not working
Please tell me what should I do