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Constellation

Note 10+ constant disconnect wifi and bluetooth

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For the past few days, my internet and bluetooth are constantly disconnecting.  While listening to music it seems like 2-4 times a song my bluetooth shuts off and I have to turn it back on, select earbuds, and then another minute or 2 later it turns off again.

 

I have recently noticed it is also disconnecting me from my internet at the same time.  So I am not sure why this is happening, not sure if it is a problem with the latest update, but it is hugely irritating.  Being stuck working from home, with a working from home spouse and kids unable to go to school it is hard to pay attention to work without something to drown out the other noises.  I need to figure this out and get this resolved.

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Community Manager
Community Manager

Re: Note 10+ constant disconnect wifi and bluetooth

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Coolio, let me know if they turn off again now that the routine has been disabled.


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Community Manager
Community Manager

Re: Note 10+ constant disconnect wifi and bluetooth

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Hi there, if you go into the Bluetooth settings under advanced are there any apps listed in Bluetooth control history?


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Constellation

Re: Note 10+ constant disconnect wifi and bluetooth

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I found it, it looks like Bixby Routines is shutting it off.  I think I turned that ability off now.

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Community Manager
Community Manager

Re: Note 10+ constant disconnect wifi and bluetooth

JUMP TO SOLUTION

Coolio, let me know if they turn off again now that the routine has been disabled.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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