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userkFdZH3gasC
Constellation

Note 10 have what seems like a small bleed on screen making a call

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Not sure if it a normal thing or is my note 10 is having a small bleed when I make a call. There is a small spot near the front camera that seems like a bleed only when I make call. Is anyone else seeing this or is it just me?Resized_20190902_125253.jpeg

 

Resized_20190902_125258.jpeg

 

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Samsung Care Ambassador

Re: Note 10 have what seems like a small bleed on screen making a call

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Apparently it is the proximity sensor. 

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14 REPLIES 14
ZsPlayHouse
Constellation

I've noticed that too. I believe it to be some type of no...

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I've noticed that too. I believe it to be some type of notification blinker. When I play an audio message through WhatsApp it blinks with the audio playback.

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Samsung Care Ambassador

Re: Note 10 have what seems like a small bleed on screen making a call

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Apparently it is the proximity sensor. 

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calebohara
Constellation

I'm also having the same issue. I don't believe this is n...

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I'm also having the same issue. I don't believe this is normal.

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Samsung Care Ambassador

Re: I'm also having the same issue. I don't believe this is n...

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@calebohara wrote:

I'm also having the same issue. I don't believe this is normal.


https://www.droid-life.com/2019/08/26/psa-galaxy-note-10-proximity-sensor-not-dead-pixel/ 

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Honored Contributor

Re: Note 10 have what seems like a small bleed on screen making a call

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As other people pointed out, it is proximity sensor as was on Galaxy S10 models - it is normal


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userkFdZH3gasC
Constellation

Re: Note 10 have what seems like a small bleed on screen making a call

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My wife has the s10+ it doesn't blinks when we makes call. Even if it the proximity sensor why would it be blinking all the time when  I make calls? And it a color distortion when I'm on a colorful screen.

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Honored Contributor

Re: Note 10 have what seems like a small bleed on screen making a call

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Do you know what proximity sensor does?

 

If I rememeber correctly, S10 models had that sensor around battery icon/percentage.  If you have a headset connected(bluetooth or wired), the proximity sensor isn't activated


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Samsung Care Ambassador

Re: Note 10 have what seems like a small bleed on screen making a call

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The proximity sensor detects when a user is holding the phone near their face during a call and turns off the display to prevent keypad presses and battery consumption from the display.

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userkU67CYN1KZ
Constellation

+1 I too see this exact problem. It does not come when we...

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+1

I too see this exact problem. It does not come when we make calls via Bluetooth. Only when making calls directly from phones.

Since you full screen bezel less display, may be we are seeing this. I'm hoping it is not an issue.

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