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Astronaut

Note 10 not compatible with Disney +

My husband's Note 10 could download Disney + but mine would not. He also has had an software update and mine has not. What's going on with my phone Samsung!

1 REPLY 1
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Product Expert

Re: Note 10 not compatible with Disney +

Hello @Samsung_4RuYNTQ,

 

Is there any sort of error message you get while trying to download Disney+? If so could you please post it. Otherwise, if you follow this link you should be able to download it.

https://play.google.com/store/apps/details?id=com.disney.disneyplus&hl=en_US

 

As for the update, your carrier releases these updates for your device selectively and in spurts. Just give it some time and you will see that the update button appear.

 

Hope this was helpful!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

 

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