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Original topic:

Note 10 plus phone call

(Topic created: 02-21-2020 05:48 PM)
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userQzsMTYcUPz
Asteroid
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Galaxy Note Phones

I hit call accept button but says income call.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Are you using the default phone app that came pre-downloaded on your device?

userQzsMTYcUPz
Asteroid
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Galaxy Note Phones

Yes

Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Thank you for confirming that.

 

Have you attempted to force stop and clear cache on the app? Try that and see if that helps any.

 

Navigate to your settings > apps > click on the 3 dots in the top right corner > select "Show System Apps" > scroll down until you see Phone app > force stop > storage > clear cache.

userQzsMTYcUPz
Asteroid
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Galaxy Note Phones

Thanks let me test

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userQzsMTYcUPz
Asteroid
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Galaxy Note Phones

Thanks works now

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SamsungJoJo
Samsung Moderator
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Galaxy Note Phones

Awesome! I'm glad I was able to help resolve this for you. Feel free to reach back out if you need any further assistance. 🙂