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Asteroid

Note 10 plus phone call

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I hit call accept button but says income call.

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Samsung Moderator
Samsung Moderator

Re: Note 10 plus phone call

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Thank you for confirming that.

 

Have you attempted to force stop and clear cache on the app? Try that and see if that helps any.

 

Navigate to your settings > apps > click on the 3 dots in the top right corner > select "Show System Apps" > scroll down until you see Phone app > force stop > storage > clear cache.

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Samsung Moderator
Samsung Moderator

Re: Note 10 plus phone call

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Are you using the default phone app that came pre-downloaded on your device?

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Asteroid

Re: Note 10 plus phone call

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Yes

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Samsung Moderator
Samsung Moderator

Re: Note 10 plus phone call

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Thank you for confirming that.

 

Have you attempted to force stop and clear cache on the app? Try that and see if that helps any.

 

Navigate to your settings > apps > click on the 3 dots in the top right corner > select "Show System Apps" > scroll down until you see Phone app > force stop > storage > clear cache.

View solution in original post

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Asteroid

Re: Note 10 plus phone call

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Thanks let me test

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Asteroid

Re: Note 10 plus phone call

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Thanks works now

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Samsung Moderator
Samsung Moderator

Re: Note 10 plus phone call

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Awesome! I'm glad I was able to help resolve this for you. Feel free to reach back out if you need any further assistance. Smiley Happy

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