Original topic:

Note 10 plus still on Android 9, Jan 2021

(Topic created on: 1/14/21 3:17 PM)
userD67AbJj1sz
Constellation
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Note10

I recently bought Note 10 plus, using the phone for the last two weeks, all is good except fact, I'm not receiving update to Android 10...

 - One UI version 1.5
 - Android 9
 - Android security patch level - 1 october 2019

 

I wonder if this is normal or should I be worried.

Any help would be most welcome...
I am based in Ireland if it matters.

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3 Replies
KingBeefVI
Halo
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Note10
Have you tried updating via a PC with SmartSwitch?
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userD67AbJj1sz
Constellation
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Note10

Phone bought on German Amazon two weeks ago. Not rooted, unlocked, EU version.
I live in Ireland, and I'm on Vodafone.

 

Smart Switch screenshot:

note10_smartswitch.JPG

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KingBeefVI
Halo
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Note10
That was unexpected. You may need to take it to a Samsung Store and have flash the updates directly
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