I love the Note but when you get a call when you have earbuds or Bluetooth headphones connected, the ringtone and any other alerts come out of both speaker and headphones. This is the dumbest design. If you connect headphones then the speakers should NOT ring!
So I called Samsung and texted Samsung and spoke to a Samsung rep in a Best buy store about this, and apparently it is by design. Samsung phones keep ringing whether you have earbuds connected or not.
I am having just the opposite. My Note 9 does NOT ring when the earbuds are connected, but I often have the earbuds connected to the phone, but I may walk away and into another room, and if a call comes in, my phone will NOT ring, but I would likt it to ring so I can hear it and go answer the call! Hmmmmmmm