Thank you for reaching out. I can certainly understand how frustrating this may be and I would be happy to assist you further. Suddenly shutting down can be an unwelcome surprise, especially if you are in the middle of something. Follow along to find out what's causing the shutdowns, and how to prevent them from happening again. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01002035/
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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