Original topic:

Note 10 takes hazy photos

(Topic created: 05-19-2021 11:04 AM)
user7rrXLVSUAt
Asteroid
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Note10

Ever since update the camera pics are hazy. Your text support sucks because nobody logs on. My kids have been trying to get me to get an iPhone for years...perhaps it's time.

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4 Replies
SSJBRUTUS
Halo
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Note10
Updates don't ruin the quality of photos typically to that point. Not trying to belittle your issue, but could you potentially just have a dirty lense? I've had people come to me with a real foggy photo and fix it with a spray and wipe of the lense
user7rrXLVSUAt
Asteroid
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Note10
I understand what you're saying and that's what I don't understand. How does this happen after an update? The lens is clean. I've been waiting for support but nobody has picked up after 20 minutes.
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Blue7
Sun
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Note10

have you tried it in safe mode?

submit an error report via samsung members app (download it from the galaxy store)

user7rrXLVSUAt
Asteroid
Options
Note10
Thank you. I'll look into that.
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