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Shockjockey
Constellation

Note 10 when writing a note in Samsung Notes has a glitch

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When I tried to write a note, on the left side middle the pen doesn't correspondence with the screen like if it has a blank hole the size of a marble

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Comet

Re: Note 10 when writing a note in Samsung Notes has a glitch

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Does your case have a kickstand with a magnet that holds the kickstand closed?  That's typically the issue   Take your phone out of the case and try it. My bet is that's the issue. Especially if it's a localized issue.  

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Honored Contributor

Re: Note 10 when writing a note in Samsung Notes has a glitch

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@Shockjockey wrote:

When I tried to write a note, on the left side middle the pen doesn't correspondence with the screen like if it has a blank hole the size of a marble


Write on the note, make a circle around the area and provide screenshot


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Comet

Re: Note 10 when writing a note in Samsung Notes has a glitch

JUMP TO SOLUTION

Does your case have a kickstand with a magnet that holds the kickstand closed?  That's typically the issue   Take your phone out of the case and try it. My bet is that's the issue. Especially if it's a localized issue.  

View solution in original post

Reply
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Shockjockey
Constellation

Re: Note 10 when writing a note in Samsung Notes has a glitch

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You were absolutely right I didn't notice the phone case I bought had a magnet, but when I took it off it the pen works on the part that didn't work. Thank you I was about to go to At&t to complain

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