Original topic:

Note 10+ wifi connection issue

(Topic created on: 1/17/21 8:14 AM)
KatTheBrat
Astronaut
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Note10
My note 10+ connects to wifi at home, but within a few mins loses the connection. It takes a few mins for it to come back, then loses it again. I have read that this could be from an Android update? Please help! (Its not the router because I've reset it and all over devices in the home are connecting w/o issue)
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5 Replies
TheGalaxy
Nebula
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Note10
test wifi at other location to confirm your home wifi works OK.
if not
wipe cache partition
if not
take the back off
disconnect battery
hold power button for 10 seconds
reassemble and test
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ZaCloud
Astronaut
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Note10
Maybe double check your settings to make sure it's set to maintain connection even when your schedule is off? Maybe it changed that? Might be either somewhere in the Connection settings, or Power Management/Battery?
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SamsungRei
Samsung Moderator
Samsung Moderator
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Note10

Thanks for reaching out! Have you tried the troubleshooting here? https://www.samsung.com/us/support/troubleshooting/TSG01001559/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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tony 1964
Asteroid
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Note10

i have the same issue, verizon replaced it under warranty and new one does the same thing after the update to 11

 

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Note10

@tony 1964 Have you tried the steps provided in the thread?

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