Camerec20
Astronaut
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01-14-2021 09:58 AM in
Note10
My phone won't recognize my S-pen as being inserted. When inserted i still have my S-pen bubble on my screen and phone says its removed. I've tried turning off the air commands and turning back on then clicking use same pen but when prompted to insert Pen it didn't recognize me inserting it. Any help would be appreciated.
3 Replies
RedDragon
Samsung Care Ambassador
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01-15-2021 11:37 PM (Last edited 01-15-2021 11:38 PM ) in
Note10maybe the battery is empty try to insert for a few minutes to charge it. Make sure S-pen is original and not a third party Spen.
Camerec20
Astronaut
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01-16-2021 12:00 AM in
Note10
that's my problem, it won't charge since the phone doesn't recognize as being inserted. At the time I made the post the S-pen was charged, S-pen is original pen.
RedDragon
Samsung Care Ambassador
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01-16-2021 12:02 AM in
Note10@Camerec20 yes still put it in for few minutes even not recognizable. If still persist you might need to re-register your spen again.

