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Constellation

Note 10 + won't stop downloading and installing software update

My new note 10 plus says there is a software update, downloads it, installs it, optimizes apps, says it was successful the immediately says there is a software update, downloads it, installs it, optimizes apps, says it was successful.....then again....and again....and again.

2 REPLIES 2
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Halo

Re: Note 10 + won't stop downloading and installing software update

You can try factory reset. If you still got that problem, it would be defect. I recommend you get service from samsung.

Please contact 1-800-SAMSUNG or visit SAMSUNG Store or https://www.samsung.com/us/support/service/

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Astronaut

Re: Note 10 + won't stop downloading and installing software update

Yes! That happened to me as well. It took a little while to get all the updates on the new phone to be done. Once done my phone was fine. Could just be a new phone thing.

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