My note10 plus is not writing on the screen, the bluetooth button for opening camera is working on the s-pen and takes photos, but nothing else is working like hover, write or tap the screen.
I bought an original s-pen as I thought the old one was broken, same thing again!
charges and connects
pull out of phone and opens menu
swipe functions with camera and press to take a shot
not tapping the screen or writing
I have tried formatting phone and all sorts, yet nothing is working to fix this.
I noticed it since i took the July 1st 2020 update on ui.2.1
Thanks in advance
I have went in there and everything is enabled except I can't find direct pen input. Everything else is selected.
Forgot to add, this happens when I pull pen out from the note. Then I can't tap/ write but the button works for the camera and I can use features such as change cameras.
Have you tested to make sure that it isn't the screen protector or case causing the issue? After replacing the S Pen, the next step would be to have the phone evaluated by a certified technician. https://www.ubreakifix.com/samsung
I have the same problem. It just happened today. I did all the troubleshooting on the internet such as resetting,going in safe mode, changing the nib of the pen, ... . It seems that nothing works. The pen does not write and tap. Just the pen button works. This is my email: firstname.lastname@example.org
Please if anyone has found a way to fix the issue tell me. Samsung please respond.
I have the exact same issue. Brought phone in to authorized repairing company, they needed me to pay $100 to replace my cosmetically cracked back cover so they can open it up to check, and after leaving my phone in there for a week they said there were still 80 phones ahead of me and I could be waiting 4 weeks to get them to diagnose the issue. I am looking for a software reset to fix the issue. Reset my phone but it didn't do anything.