cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Notifications not sounding

I have messages set to get default notifications but for most of my contacts, when I get a text I don't hear anything. When I look at my contact it is set to default notifications but yet I get nothing. What am I doing wrong? 

7 REPLIES 7
Highlighted

Re: Notifications not sounding

Are you getting notifications for phone calls and other notifications or just not getting them for Text messages? Also I would try another messaging app to see if you having that issue?

Reply
Loading...
Highlighted
Asteroid

Re: Notifications not sounding

I do get phone calls with my ringtone and I get some FB notifications but they seem intermittent.  Another messaging app?  Like what?

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Notifications not sounding

Hello,

 

Have you confirmed the software on your device is currently up to date?

 

Let's try wiping the system cache partition to see if this helps any.

 

- Press and hold the Power key, tap Power off, and then tap OK.
- Press and hold the Power key and Up Volume key at the same time.
- Release the Power key when the Samsung logo appears.
- Release the Volume keys when the Android image appears.
- Press the Volume keys to highlight Wipe cache partition.
- Press the Power key to select.
- Once “Cache wipe complete” appears, press the Power key to select the Reboot system now.
- The device restarts once the wipe is finished.

 

I would also try what @crrice6640 recommended on trying a third-party messaging app to see if you still experience the same symptoms. You can search for one in the google play store.

Reply
Loading...
Highlighted
Asteroid

Re: Notifications not sounding

Yes I am running the latest.  Plus I am crrice6640.  I asked what 3rd party messanging app you are talking about?  I only use the one on my phone, I think it's samsung?

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Notifications not sounding

My apologies, I meant to tag the other user @JamakeComedy. Any third-party messaging app you can test to see if you receive the same symptoms on that app.

Reply
Loading...
Highlighted
Asteroid

Re: Notifications not sounding

The cache thing did not work.  I got a text via signal from my hubby and I got no sound and I checked and notifications are on.

Reply
Loading...
Highlighted
Asteroid

Re: Notifications not sounding

I'm not getting notifications for phone calls or texts

Reply
Loading...