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userE0aJs0mLK1
Asteroid

Odd vibration when using speaker

I received and activated my Note10+ on Thursday and pretty much noticed an odd phenomenon right away. When being used on speakerphone, the phone itself vibrates quite clearly. I stream a lot of my shows on the phone and at least half of the shows are being streamed on speaker, the other half with headphones. This vibration seems to come from an area directly beneath the Samsung logo on the back of the phone. 

Anyone else with the same issue?

 

I thought it was my case since it's different from my Note8 but even with the case of the vibration is there. When I gently apply pressure to the back of the phone the vibration stops. 

It feels almost like a mini sub is hiding in my phone. Obviously if this is something I need to address because it's a defect I'd want to know right away so I can exchange it with my carrier.

25 REPLIES 25
userTl7cSYr3RH
Astronaut

Mine does this to but I think it's the case. Havent tried...

Mine does this to but I think it's the case. Havent tried removing yet tho

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userDbGHUB5l5f
Constellation

Re: Odd vibration when using speaker

Mine is doing the same exact thing

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Samsung Moderator
Samsung Moderator

Re: Odd vibration when using speaker

Thank you for following up. Yes, UbreakIfix is an authorized service center for Samsung. However, we have escalated this to our team of product specialist and will continue to monitor your concerns until we get further information.

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Samsung Moderator
Samsung Moderator

Re: Odd vibration when using speaker

@userE0aJs0mLK1 Have you made sure that the software is up to date on your phone?

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userE0aJs0mLK1
Asteroid

Re: Odd vibration when using speaker

Yes the software is up to date. Considering that this phone is less than 2 weeks old and during setup checked for updates as well as being checked by me, this sounds more like a hardware issue. This vibration stems from something almost directly beneath the Samsung logo in the phone and is lessened by applying slight pressure. 

The Note10+ doesn't seem to be the only phone with his issues as this was reported by users of newer Galaxy S phones.

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Samsung Moderator
Samsung Moderator

Re: Odd vibration when using speaker

@userE0aJs0mLK1 I recommend taking your device to a UBreakIFix for a technician to take a better look at the symptoms you are experiencing.

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userE0aJs0mLK1
Asteroid

Re: Odd vibration when using speaker

Are they an authorized Samsung repair center? I mean, sending someone to a third party to address an issue on a device that was literally released 10 days ago just doesn't sit too well with me.

And I know I'm not the only one with this issue because there is literally another thread mentioning the very same thing in related content called "Note 10 Plus Strong Vibrations while playing audio over stereo speakers".

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Samsung_fYQiQ9z
Astronaut

My samsung note 10+ have the same issue. Vibrations comes...

My samsung note 10+ have the same issue. Vibrations comes from the Samsung logo in the back.

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userH0UoATXkBA
Constellation

I have same issue my phone has odd vibration when I liste...

I have same issue my phone has odd vibration when I listen to music.

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