People commenting on Samsung's behalf need to chill and understand the frustration that the guy is trying to put across which I totally get it.
Why leave the latest phone(note10/10 plus) out. They should be on the same page as other galaxy 10 series to recieve beta updates.
This is just ridiculous and senseless on Samsung's side. To make it worse there is no official statement to calm us note 10 plus customers down.
@Samsung_25Nvp5j no. Apple only has to worry about iOS updates it's all. Android on the other hand has many different companies working with it. Samsung, HTC, Xiaomi, etc etc etc... and they also have their own skin of android on top of the regular android. Android 10 on pixel phones and other android phones that don't have an extra skin should get the update right away. But as you know, samsung phones have android system installed into them, as well as the samsung skin calle ONE UI. Because Samsung has to make One UI work flawlessly with android updates, it takes them more time to have it ready. Apple only worries about ios for their phones and that's it. No extra skins, no nothing.
Have any of you guys already forgotten the previous apple software update that continuously drained battery and wouldn't function properly? Stop pointing fingers at people when you do not know what's going on in the industry. Apple just has to worry about their crappy OS and elderly 45+ year olds and also teenagers iCloud password resets. Android, and Samsung to a major point, is a lot more sophisticated than apple. The s10's are getting the updates first because the S series comes out earlier in the year (March) so they have more time to tweak things. While the note's are released in late August. Relax. It's a beta for a reason.
Then it's settled. Move to apple, pay a lot more for a phone that gives you less and basically can do what the note 10 plus does but less. Also, know that while apple updates do get to your device fast, that's because they constantly keep fixing things they messed up on previous updates. Since the iphone 11 came out there has been about 9 updates just to fix all those mistakes and "make it better". While samsung will take their time updating, you will not have to update constantly on their side. Yes, you will get software updates from your carrier. But on the OS you will have less than apple because there will be less mistakes.