Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.
Good luck. I have an unlocked Note 10+ direct from Samsung and I haven't seen the update. My experience is that the carriers often push the updates before I get them. This is my last rodeo with Samsung.