Just three days ago on May 5th, Samsung sent a monthly software update with Android Security Patch Level May 1. The very next morning I opened and tried to play PUBG Mobile on my Galaxy Note 10 but it was laggy because the FPS had reduced significantly. Just 12 hours ago before the update the game was running smoothly and perfectly at 60 FPS as has always been for the last 7 months since I bought the new phone. Now the FPS are just always stuck at 40. My in game settings are the same as before (smooth and extreme) but still I am only getting 40 FPS unlike past (60 FPS). I know this is not the problem with PUBG because the lag or FPS drop from the game is different as it mostly happens in the match and on few occasions. But this problem has the FPS locked at 40 no matter if I am just standing in the lobby or playing in a match. So, I believe it is the problem with phone since it also happened after the update. I have tried clearing cache, reinstalling game, changing some phone settings, and factory data reset. But nothing has worked. Is this suddenly happening with someone else too? Is there any fix? I bought this phone only to play PUBG Mobile but if I can't even play the game on it then what's the point of buying this phone. It is disappointing how just after 7 months it has suddenly stopped performing in the gaming. I have the warranty until November 2020, will samsung provide any help? Rest of the phone is working fine. Just the gaming performance.
Hey buddy, many people have posted about this, myself included. I've posted lots of stuff here, and on the xda forums. I too max at 40fps. It's terrible especially since before that stupid one ui 2.1 update it was the best mobile gaming experience possible imho. I quit playing to rank as I don't stand a chance now. I'm dead before my bullets hit my opponent even if I shoot first. Its a real bummer.
Post if you hear of a fix!
PLEASE FIX THIS ASAP.
It was ALWAYS fine and never lags unless it gets a bit hot.
But this time after the recent update, the game was the same as before.
Note 10 + cost more than $1,000, which is like a price of a gaming PC and the phone lags like this.
If this is not getting fixed soon I am going over to Apple. I owned Samsung S8,S9,S10, note 9, note 10+.
This is super disspointment.
Yeah this is ridiculous, I agree with the prior statement below. If they do not look into this and fix this (it has been about 1 month now with this issue) then I will be looking elsewhere when I upgrade my phone. At least Apple is on top of updates, especially with performance and stability. The OneUI 2.1 update has been a mess for me.
I took phone to samsung authorized service center (UbreakIFix). They performed software reflashing. It did not work also. FPS still locked at 40.
I will sell it now. This was the most beautiful phone (aura glow) aesthetically.
Tips for those who haven't encountered this issue yet.
1) Turn of "auto download updates". Once software has downloaded, you will have to install it no matter what.
2) If you still want to install updates then delete all the games in your phone before installing the software.