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userkj0wS7xjwg
Constellation

Phone Switches to silent mode

Just bought my Note S10 and it automatically switches to silent mode on its own. I have ran down every possible issue to restarting in safemode to ensuring do not disturb is off. I need help.

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Samsung Moderator
Samsung Moderator

Re: Phone Switches to silent mode

While the phone was in safe mode did it switch to silent mode?

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Samsung Care Ambassador

Re: Phone Switches to silent mode

@userkj0wS7xjwg  I would suggest checking to see if a Bixby routines is turned on and is turning silent mode on you can check by pulling down your quick toggles and see if any are active see screenshots belowScreenshot_20200122-091518_Chrome.jpg

 

Screenshot_20200122-091544_Chrome.jpg

 

Screenshot_20200122-091637_Bixby Routines.jpg

 


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Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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