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Astronaut

Phone temperature too low

My Note 10 plus just started acting up, it will not charge, it says temperature too low when in fact it is warm. I had a replacement phone sent by my carrier and I am having the exact same issue with the replacement phone. I am reading all over the internet that this is a huge common problem yet Samsung is not addressing the issue. Well this be another battery fail for Samsung? Help.

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Phone temperature too low

Hi there, give this link a try https://www.samsung.com/us/support/answer/ANS00076952/


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Asteroid

Re: Phone temperature too low

That link was a joke...it doesn't even touch on this huge low temp issue

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Constellation

Re: Phone temperature too low

It seems like this is a know glitch and Samsung doesn't seem to acknowledge or offer a fix/patch.  Please help!!!

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Constellation

Re: Phone temperature too low

I am having the same issue with my S8 phone after replacing the battery and induction pad.  Did you ever had it fixed?

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Astronaut

Re: Phone temperature too low

I am having the same problem.   Has there been a fix determined for this obvious defective phone?

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Constellation

Re: Phone temperature too low

I am having the same issu and Tmobile can't do anything about it.  Please help anyone

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Samsung Moderator
Samsung Moderator

Re: Phone temperature too low

If you have tried the steps listed in this thread with no success, repairs are recommended. You are welcome to visit your local uBreakiFix for walk-in repair options: https://www.ubreakifix.com/samsung



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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