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userrawX2OB8Ca
Constellation

Phone wont turn back on!!

Hello so i was sending someone a message when all of a sudden my phone completely froze, next thing you know it starts to reboot but gets stuck on the samsung note 10 + 5G screen, only went to that screen once and now it wont do anything at all! i tried doing a hard reboot, i connected it to charger i tried everything my phone just doesnt want to turn on again.

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Anonymous
Not applicable

Re: Phone wont turn back on!!


@userrawX2OB8Ca wrote:

Hello so i was sending someone a message when all of a sudden my phone completely froze, next thing you know it starts to reboot but gets stuck on the samsung note 10 + 5G screen, only went to that screen once and now it wont do anything at all! i tried doing a hard reboot, i connected it to charger i tried everything my phone just doesnt want to turn on again.


( just in case it's a charging problem : If you cannot charge via cable, try inductive charging )

Are you able to boot into recovery mode and wipe the cache partition ?

https://support.t-mobile.com/docs/DOC-40661

https://www.hardreset.info/devices/samsung/samsung-galaxy-note10-sd855/wipe-cache/

If you cannot enter the recovery mode at all, the device is broken. If you can enter that mode, try to wipe the cache partition. If that doesn't help, you can do a factory reset from there. If that doesn't work, the device is broken.

 

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