Can anyone help me to fix an issue with message app? I can't close pop up message app windows by touching 'x' on top corner, even i touched the 'x' till 'close app' bubble comes out but that also didn't close the app.
Thanks in advance
Are you running Android 9 or 10 on your device? Are you using the stock messaging app?
Do you experience these symptoms if you test your device in safe mode?
Have you tried wiping the cache partition on your device? Try that and see if that helps any.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby / Power key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Bixby / Power key to select.
- Press the Volume down key to highlight yes, them and press the Bixby / Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Bixby / Power key to restart the device.