My phone updated the software this morning. Now, it only displays in b&w. I have power cycled, cleared the cache and my adaptive brightness is off. I wish it were possible to blackout the update.
Solved! Go to Solution.
Hello @userQ9xbkjm4aF ,
Unfortunately theres no way to revert back to the previous software. I suggest backing up all of your data to the samsung cloud and google cloud/photos and then perform a factory reset. Once thats complete and the issue still stands I suggest going into a samsung certified location to have your software reloaded properly
For Samsung Care Authorized locations near you:
you will also have the option to mail in your device from here as well.