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Astronaut

Problems with network

NOTE 10 PLUS 5G. I can't play call of duty with my data. With wifi works perfects. If I use my cell to give internet the other person can't play Call Of Duty. If i use my simcard in other device that device can play call of duty ( its the only game i try to play) i think my phone have problems with network and if I use facebook or youtube some times have lag. I need help please. With new update CAN'T TURN OFF THE 5G. I need some help please. My phone its 5 days with me. Its brand new.

2 REPLIES 2
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Astronaut

Re: Problems with network

Where did you buy the phone?

You may have been sold a faulty phone

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Samsung Moderator
Samsung Moderator

Re: Problems with network

For concerns with Mobile Data, you will need to work with your service provider for a resolution.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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