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Constellation

QR code on Phone not Recognizable by Scanners

I have Delta airline app on my Note 10 plus. When i open my boarding pass & QR code on delta app to get it scanned. It doesnt work. Why QR code on my phone doesnt get recognize/scan by QR scanners at airport??

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Samsung Moderator
Samsung Moderator

Re: QR code on Phone not Recognizable by Scanners

Do you experience these symptoms with other QR code apps or just the Delta app?


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Samsung Care Ambassador

Re: QR code on Phone not Recognizable by Scanners

Make sure that you have adequate screen brightness when showing the QR code. Many of those scanners require your phone to have a very bright screen so that the scan can be completed. 

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