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Asteroid

Question about read receipt on messages feature

On my note8 I had a chat option that showed when someone read my messages. I can't find that on my note10+

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Question about read receipt on messages feature

Is your Note 10+ a carrier or unlocked device?

 

Can I please have your full model number, baseband version and service provider?


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Asteroid

Re: Question about read receipt on messages feature

Its unlocked , I use sprint ,model SM-N975U1. Baseband version

N975U1UES3BTB3.

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Samsung Moderator
Samsung Moderator

Re: Question about read receipt on messages feature

I would recommend reaching out to your carrier, as the chat feature is a carrier feature. Not all carrier features are available on unlocked devices.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Question about read receipt on messages feature

I will do that. Thank you

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