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userbQg0cV3uFG
Constellation

Question

If I have a note 10 plus do we get 5G or we need to buy the new one that comes with 5G

8 REPLIES 8
userbQg0cV3uFG
Constellation

Re: Question

Duh what

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Samsung Care Ambassador

Re: Question

@userbQg0cV3uFG to get 5G you will need a 5G device. The Note 10+ cannot receive the 5G signal. 

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userbQg0cV3uFG
Constellation

Re: Question

The note 10 plus should be a 5G phone that's what I got told so that's why iam asking

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Ichamel
Galaxy

Re: Question

There are the Note 10, The Note 10+, and shipping out this week is the Note 10 +5G. The 5G rolled out this week is low band and is 20% faster than current 4GLTE.

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userbQg0cV3uFG
Constellation

Re: Question

So do we get an upgrade on our phones

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Samsung Care Ambassador

Re: Question

5G requires different hardware. If you didn't buy a 5G model then you won't be able to use 5G until you buy the 5G model. 

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Re: Question

Theres an option when buying the phone that says 5G you need to buy that version to get 5G

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userB67ehZD5UU
Constellation

Re: Question

Lol yup. Note 10 5g is a different device. And imo, just hold out till 5g gets better in terms of range/ speed. And I'm not sure if I read correctly that note 10 5g can only work on mid and high range band. While the 5g rn is just lowband.

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