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Registration

So I purchased my Note 10+ directly from Samsung as a pre-order.

Now...while trying to register my Note on this website...I get an error stating my serial# and IMEI# can't be validated because my phone was purchased outside the United States.

Why should this be a problem?

8 REPLIES 8
Samsung Moderator
Samsung Moderator

Re: Registration

Thank you so much for reaching out! 

This forum is for support of US products and customers.

As your product is a non-US model and support for these models is very limited, please seek a support team for your area. 

You can do so by using this link: http://www.samsung.com/visitcountry  

Thanks! *Zell


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Samsung_zisRj53
Astronaut

Can you let me get the fortnite skin

Can you let me get the fortnite skin

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I appreciate the link but I am a US Customer who chose to...

I appreciate the link but I am a US Customer who chose to buy an unlocked Note 10+. Samsung also sent me a Verizon sim card. How can I not be supported by Samsung with this Samsung phone?

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JBTechfanatic
Asteroid

Did you do your software updates?

Did you do your software updates?

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I have completed all software updates. I even went and ch...

I have completed all software updates. I even went and checked again after reading your reply. Dang.

Is it bad to have an unlocked phone? I like my service provider but I don't want the bloatware that comes with on of their phones? Every note that I have purchased from Samsung...and I've bought each one...has come to me unlocked. This is the only one that I've had a problem with.

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Samsung Moderator
Samsung Moderator

Re: I have completed all software updates. I even went and ch...

Can you send me a private message with your Model code and Serial number?


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I'm ignorant... could someone please tell me how to send...

I'm ignorant... could someone please tell me how to send a private message?

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Samsung Moderator
Samsung Moderator

Re: I'm ignorant... could someone please tell me how to send...

You can send a private message here at this link: http://bit.ly/2GH8URL


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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