I'm really sorry. I have a little scratch on my screen. bought screen protectors and could not get them to go on right. got so mad. it was like vinyl. wish samsung put the protectors on the 20ike I had on my 10. it was so perfect
Other than attempting a restart on the phone i would say try to leave it in the device for a few hours Or try enabling multiple S pens on one device Settings < Advanced features < S pen < Allow multiple S pens
Many unscrupulous sellers will sell Chinese counterfeit S Pens, representing them as OEM. I actually bought one and successfully fought for a refund. They may look like an S Pen and even arrive in fake Samsung packaging... but often lack Bluetooth connectivity. Test your phone with a known good SPen (mobile phone store, if nothing else). That will let you know if it's your phone or the S Pen's fake.