Original topic:

Can't download Samsung Dex on Mac

(Topic created: 10-17-2020 01:15 AM)
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userIL6Av8EHu1
Constellation
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Samsung Apps and Services

I can't seem to download the Dex app on my mac. I've tried clicking on this link (https://www.samsung.com/us/explore/dex/) but it just won't load. Has this been resolved?

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LongHiker
Legendary Samsung Care Ambassador
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Try copying and pasting the download URL directly in your browser. Clicking on that link doesn't seem to work but pasting the link into the browser and hitting return does work for me. 

https://www.samsung.com/global/download/SamsungDeXMac

userIL6Av8EHu1
Constellation
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Thank you. It worked. 

HorrorFreak
Constellation
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I tried downloading this on my Mac and pasted the link on safari. And it still did not work or download. How were you able to bypass this? 

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LongHiker
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@HorrorFreak 

If you click on the link https://www.samsung.com/us/explore/dex/ and click on the button for the Mac version of Dex it will open a window to download the Dex app. 

If you click on the link https://www.samsung.com/global/download/SamsungDeXMac it should directly open a window to download the Dex app.

I tried them both in Chrome on my Mac and they worked as expected. Safari took a really long time but also downloaded the file. 

 

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SamsungJoJo
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