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Matthew_Ellison
Constellation

Samsung Note 10/10+/10+5G PS4 Support Coming Soon

What I found off of the playstation Get Help page is that the software within your phone needs to be Android 10 or later. Support for the phone will be whenever the phone is updated to Android 10. The Note 10/10+/10+5G isn't Android 10 yet and the update might be in December or somewhere early next year. 

Playstation help page- 

https://www.playstation.com/en-gb/get-help/help-library/accessories/controller--headset---playstatio...

 

I hope this helps you for your need of knowing why the ps4 controller doesn't work with the Note 10s.