I was reading through other people having problems with the upgrade program, but I had questions if everything works correctly. How does it work exactly? It's very confusing when reading through FAQs. You can trade in your phone after 12 months and buy another one, and they'll credit you UP to 50% of the financed amount. So if I financed the note 9 for $1000 and I got 50% back I'd get $500 back. Then I have to buy a note 10 at full price? If I don't use the upgrade program and buy a note 10 and trade in my note 9 I'd get $600 back. Am I missing something here? This program seems terrible even if it worked.
I also signed up for the upgrade program last year . I ordered the Note9 exactly 1 year ago . I'm not eligible for 10 days somehow. I checked the trade in on my note9 it's only $300. I don't think they will give you $600 for your Note9
They offer the $600 if you signed up to reserve the Note 10 before the unveiling on 8/7. I did and my S10+ is worth $600 and not $450 if you didn't. It was part of an "early bird" special I guess you could say.