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Astronaut

Screen goes dark during calls

How can I keep my screen on during calls with the Note 10 Plus? 

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Screen goes dark during calls

If you go into your phone app settings do you see the option for screen off during calls?

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Samsung Care Ambassador

Re: Screen goes dark during calls

Do you mean during speakerphone call? 

This "feature" appeared at least as far back as the Note 8. The S10+ operated the same. So far I haven't found a way to disable it. 

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