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userWhONGrJLkZ
Asteroid

Seriously bad picture quality on my Note 10+ rear cameras

 
14 REPLIES 14

Re: Seriously bad picture quality on my Note 10+ rear cameras

Why? What's the issue?

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userWhONGrJLkZ
Asteroid

Re: Seriously bad picture quality on my Note 10+ rear cameras

I have observed that S7Edge photos are sharper and better than Note 10 Plus. Very disappointing and frustrating.

 

On the top of it I am not allowed to change photo size in the settings. 

 

There's definetly an issue that needs to be fixed. I don't know what it is. 

 

Can anybody help. Thank you. 

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Samsung Moderator
Samsung Moderator

Re: Seriously bad picture quality on my Note 10+ rear cameras

@userWhONGrJLkZ Does this issue still persist when your phone was in safe mode?

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userWhONGrJLkZ
Asteroid

Re: Seriously bad picture quality on my Note 10+ rear cameras

The problem persists even in safe mode. Formatted the phone several times, but in vain Smiley Sad

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Honored Contributor

Re: Seriously bad picture quality on my Note 10+ rear cameras


@userWhONGrJLkZ wrote:

I have observed that S7Edge photos are sharper and better than Note 10 Plus. Very disappointing and frustrating.

 

On the top of it I am not allowed to change photo size in the settings. 

 

There's definetly an issue that needs to be fixed. I don't know what it is. 

 

Can anybody help. Thank you. 


Are you are using the default camera app?

Try this: 

Tap and hold camera app shortcut on your home screen. Then when context menu appears, tap on App info. Then go to storage and clear data

In the camera app, at the top, there is a format button 3:4, 9:16....

Try taking images through another app, snapchat, whatsapp...

If the lenses are clean, then maybe it is a defect.  

 


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Samsung Moderator
Samsung Moderator

Re: Seriously bad picture quality on my Note 10+ rear cameras

You may also need to adjust some of the features within the camera itself.

 

https://www.samsung.com/us/support/answer/ANS00084185/

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usere8WRUVi5fw
Constellation

Re: Seriously bad picture quality on my Note 10+ rear cameras

I agree, OMG, the pictures I've been taking are the quality of photos several "phone" generations ago. The quality is horrible! I send them via email or upload online and I keep getting asked for higher resolution copies. The sad thing is I have my settings on high. It's so disappointing because I live for my photography. I can't believe the quality of photos coming from this $1200 phone! I should've kept my Note 8!!!!

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userWhONGrJLkZ
Asteroid

Re: Seriously bad picture quality on my Note 10+ rear cameras

You found any solution? 

I guess we got defective devices.

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userxUrk9DJei3
Constellation

Re: Seriously bad picture quality on my Note 10+ rear cameras

Might be defective. I just took photos today on normal settings and text them to my family. The asked what camera phone I was using and it was the note 10+ 5g and they are very clear according to my family and I would agree. Hope you resolve the issue.

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