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userWhONGrJLkZ
Asteroid

Seriously bad picture quality on my Note 10+ rear cameras

 
23 REPLIES 23

Re: Seriously bad picture quality on my Note 10+ rear cameras

Why? What's the issue?

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userWhONGrJLkZ
Asteroid

Re: Seriously bad picture quality on my Note 10+ rear cameras

I have observed that S7Edge photos are sharper and better than Note 10 Plus. Very disappointing and frustrating.

 

On the top of it I am not allowed to change photo size in the settings. 

 

There's definetly an issue that needs to be fixed. I don't know what it is. 

 

Can anybody help. Thank you. 

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Samsung Moderator
Samsung Moderator

Re: Seriously bad picture quality on my Note 10+ rear cameras

@userWhONGrJLkZ Does this issue still persist when your phone was in safe mode?

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userWhONGrJLkZ
Asteroid

Re: Seriously bad picture quality on my Note 10+ rear cameras

The problem persists even in safe mode. Formatted the phone several times, but in vain Smiley Sad

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Supernova

Re: Seriously bad picture quality on my Note 10+ rear cameras


@userWhONGrJLkZ wrote:

I have observed that S7Edge photos are sharper and better than Note 10 Plus. Very disappointing and frustrating.

 

On the top of it I am not allowed to change photo size in the settings. 

 

There's definetly an issue that needs to be fixed. I don't know what it is. 

 

Can anybody help. Thank you. 


Are you are using the default camera app?

Try this: 

Tap and hold camera app shortcut on your home screen. Then when context menu appears, tap on App info. Then go to storage and clear data

In the camera app, at the top, there is a format button 3:4, 9:16....

Try taking images through another app, snapchat, whatsapp...

If the lenses are clean, then maybe it is a defect.  

 


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Samsung Moderator
Samsung Moderator

Re: Seriously bad picture quality on my Note 10+ rear cameras

You may also need to adjust some of the features within the camera itself.

 

https://www.samsung.com/us/support/answer/ANS00084185/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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userK0yDJatLNG
Constellation

Re: Seriously bad picture quality on my Note 10+ rear cameras

Please stop asking if we are using the official app  And just admit that the quality is really bad. Why ? Note 9 was wonderful

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userEYhfowOR2g
Constellation

Re: Seriously bad picture quality on my Note 10+ rear cameras

I agree, my note 9 was amazing and my note 10 plus is always low quality, grainy, and has a blurry glow around everything despite taking photos the same way. 

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userK0yDJatLNG
Constellation

Re: Seriously bad picture quality on my Note 10+ rear cameras

I have the same issue. More than 1000 euros and bad photo quality what are you doing samsung. 15757369319002710195848975811712.jpg

 

15757369571022015518999936866333.jpg

 

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