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Astronaut

Since I updated, my keyboard says it does not support gifs

Ever since I updated my phone I can no longer use gifs it says my keyboard does not support it and I'm using the Samsung keyboard

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Since I updated, my keyboard says it does not support gifs

Thank you for reaching out. Can I please have your full model number, baseband version, and the software version for your Samsung Keyboard?


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Astronaut

Re: Since I updated, my keyboard says it does not support gifs

You have to give permissions to bitmoji and the others to regain functionality

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Samsung Moderator
Samsung Moderator

Re: Since I updated, my keyboard says it does not support gifs

Give this link a try: https://us.community.samsung.com/t5/Galaxy-S10/No-GIFS-or-stickers/td-p/1189209/page/3

 

Please see the step provided by @David9193


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Re: Since I updated, my keyboard says it does not support gifs

Mine said the same thing and I just fixed it just by going to my messages and clicking on any message just to bring up the keyboard and I clicked on gif and says go to the galaxy store and it's going to say keyboard content center and click install and there you have it your gifs are all back

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