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user3SdxS2C4Mf
Constellation

Sound glitch

Hi guys, I updated my note 10+ yesterday. I connected my phone to the JBL flip 4 speaker, there was a sound glitch when an m4a file format file has been playing, while the other sound file formats are ok.

Can anyone help in that issue or at least inform Samsung about this problem.

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Sound glitch

Hello there, What app are you using when this happens? Have you tried connecting another wireless Bluetooth speaker to see if you get the same symptoms?

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jazzlover
Asteroid

Re: Sound glitch

I have tried Sony MDR-1000X, Samsung Galaxy Buds, JBL Pulse 3, and Bose Soundlink Mini 2.

And I use default Samsung Music app. M4a is not playable (kind of electronic radio noise) after Sep 20 update.

It works fine on phone speaker but not working on bluetooth earphone / speaker.

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userLdUykVnymJ
Constellation

Re: Sound glitch

I have the same problem after the update. If i play the music before connected the smartphone at the bluetooth devices, the problem isn't present. The problem is only with the Samsung Music App.

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jazzlover
Asteroid

Re: Sound glitch

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