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Dreasthename11
Constellation

Spen Broken

So my Spen on my note 10 + 5G just stopped working when I try and touch my screen with it which is weird because I have only used the pen twice since I have had the phone. I have called my insurance through verizon and they said that is something not covered. I think it ridiculous I have to pay out of pocket for a pen for a  phone that I have had for about two/ three weeks.

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Spen Broken

Have you attempted to reset the S Pen? If you go into your Air actions menu and tap the three dots in the top right corner you should see an option to reset your S Pen.

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Dreasthename11
Constellation

Re: Spen Broken

Yes o have tried that... I spoke to someone about they are suppose to send me out a replacement pen. Thank you 

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Samsung Moderator
Samsung Moderator

Re: Spen Broken

Awesome! I'm glad you're back up and running.

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