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MLM1
Cosmic Ray

T Mobile Note 10+

I received my phone today and noticed that there is no multi line setting on my N10+.

Is that a feature that doesn't come with a phone if bought through Samsung although its a TMO branded phone with what I thought all the firmware?

13 REPLIES 13
Samsung Care Ambassador

Re: T Mobile Note 10+

 

@MLM1 

 

Could you provide me with your baseband version? You can find this by going into settings, about phone, software information



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Samsung_i2hTQqb
Constellation

Re: T Mobile Note 10+

I'm very iritated that the multi line setting is not here.  TMOBILE said that samsung removed it so if that's the case can samsung put it back????

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user6SJ579rrbt
Constellation

Re: T Mobile Note 10+

I agree. I use that for my business on my note 9 because the digits app is weak. Please put it back

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MLM1
Cosmic Ray

N975USQU1ASGO

N975USQU1ASGO

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Samsung Care Ambassador

Re: N975USQU1ASGO

@MLM1 

 

Try making sure you have the digits app installed on your phone and logged in. Once that is complete go to the T-Mobile app then login and then click on the more tab then profile setting then there should be an option for multi-line settings. Enable that



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MLM1
Cosmic Ray

No there is no option on the TMO app. Digits is installe...

No there is no option on the TMO app.

Digits is installed.

On my N9, I didn't even need Digits installed. The setting was in Accounts, Back Up, Multi Line and that is where you enabled.

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Samsung Care Ambassador

Re: No there is no option on the TMO app. Digits is installe...

@MLM1 

 

In your T-Mobile app go to the more tab then try profile settings



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Highlighted
Samsung Care Ambassador

Re: No there is no option on the TMO app. Digits is installe...

@MLM1 

 

I believe T-Mobile has removed it. When I go to my accounts and try to add the digits app, it adds it successfully but it doesn't appear under my settings. Pretty sure they removed it



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MLM1
Cosmic Ray

That would not be good. I paid TMO 10.00 plus 3.00 bucks...

That would not be good. I paid TMO 10.00 plus 3.00 bucks for Google to port my number PLUS 10 bucks a month to have my business number on my TMO plan because I didn't like using an app for my business line. Now I still have to use an app and pay 10.00 a month!!!???

That would be super freaking annoying and make no sense. Is there another to triple verify?

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