cancel
Showing results for 
Search instead for 
Did you mean: 
userAPcFXuuDzM
Astronaut

Temperature to low

Hi I'm having problems with my note 10. I've had it since September and all of a sudden it keeps coming up saying temperature too low and it wont charge. I've been doing a bit of research and it's not an isolated incident. What's being done to sort this problem 

3 REPLIES 3

Re: Temperature to low

I'm having the same issue as well.  My battery shows -4 degrees lol.  Hopefully samsung acknoledges this issue and replaces the phones

 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Temperature to low

Hello there!

 

Have you attempted to wipe the cache partition on your device recently?

 

- Turn off the device.
- Press and hold the Volume Up key and the Bixby / Power key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Bixby / Power key to select.
- Press the Volume down key to highlight yes, them and press the Bixby / Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Bixby / Power key to restart the device.

Reply
Loading...
user6kTTPPMLjd
Astronaut

Re: Temperature to low

Having same problem for the second time. Very discouraging.

Reply
Loading...