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Holybohemian747
Constellation

Tempered Glass Screen Protector

Hello!

 

I work for a store that sells phone accesories. As expected since the release of the Note 10 & Note 10 Pro, I have been a lot of customers asking me the following question: Will a tempered glass screen protector affect the fingerprint scanner installed in the screen of the Note 10? 

 

I truly would like to answer them with details, anyone who can answer this question? 

Thanks!

8 REPLIES 8
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Samsung Care Ambassador

Re: Tempered Glass Screen Protector

I know if you get a Whitestone Dome glass all you have to do is re register your fingerprints and it works great the screen protectors that use the loc glue is the best since it doesn't leave a air gap between the protector and screen 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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Samsung Moderator
Samsung Moderator

Re: Tempered Glass Screen Protector

The Note 10 series has a pre-installed screen protector already. So if you're wanting to upgrade the screen protector, this will need to be removed prior to installing the new one or the screen could have lots of different issues with touch sensitivity, including the fingerprint scanner. 


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Holybohemian747
Constellation

Thanks to both

Thanks to both

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Re: Tempered Glass Screen Protector

I'm having the same trouble too. I brought two different name brand screen protector tried so many times and finger print still doesn't READ!!! AND GLASS TEMPERED SCREEN PROTECTOR IS WHAT I Brought!!! 

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PeteCastle
Asteroid

Re: Tempered Glass Screen Protector

@BlackBerry BlackBerry  I suggest using the Whitestone dome glass tempered glass, it's the one I have to works with the fingerprint sensor. If the screen protector you are using doesn't have adhesive on the entire glass it will not work. (The cheap tempered glass screen do work with this fingerprint scann

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TheRabbi
Halo

Re: Tempered Glass Screen Protector

If the protector you're using doesn't have glue or adhesive THROUGHOUT, it will degrade the FPS performance. That's why everyone recommends Whitestone Dome if you're looking for tempered glass. 

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userwTL368X6Mn
Constellation

Re: Tempered Glass Screen Protector

There is a setting to make the glass more sensitive

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userySPo0QEWyw
Constellation

Re: Tempered Glass Screen Protector

I have the galaxy s10 pluse and I use the liquid screen protector

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