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Constellation

Too many password attempts

How long will I be locked out of my Secure Folder after too many failed unlock attempts? I can't find anything anywhere on it.

Also, the instructions found everywhere for resetting the secure folder password didn't work for me at all. I tried multiple times. Has anyone else had this issue?

1 REPLY 1
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Product Expert

Re: Too many password attempts

Hi @Samsung_Y6mG20t 

https://support.samsungknox.com/hc/en-us/articles/115012437507-How-do-I-reset-my-Secure-Folder-passw...

you can remove it by using the Samsung account that you registered your secure folder and make sure that you are connected to the internet.

 

hopefully, this will help with your problem

Be sure to click " ✔ Accept as Solution" When you find an answer that works for you

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