A couple of days ago, Samsung.com was showing $600 trade-in value for the Note 9. Today it's showing just $350. Is that for real? Not only is $350 a ridiculously low amount to offer for a Note 9, but changing it from $600 to $350 in the middle of the pre-order period without warning doesn't do much to engender customer good-will.
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Hi there. I'm currently looking at the Samsung website (USA) and I see the trade in value for the Note9 is listed as $600 for a clean and working device.
Could you provide more information, or possible a screen shot of where you see the decreased value? Thank you.
This is what I'm seeing today:
Additionally, the previous screen shows up to $450 (in two places), where it previously said up to $600:
After seeing this, along with the confusion from Samsung's ordering process that is talked about in this forum, I think I'm just going to do the preorder through Best Buy....