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_Yogi
Asteroid

Unlocked Note 10+ dropping network

I am having network issues on my Unlocked Note 10+ with my T-mobile sim card. Do I have to take any step on my end to get uniterrupted serivce. I am able to make calls but sometime network drops suddenly and Data is way to slow won't load anything. 

 

Is this issue occuring becuase phone is unlocked and not  T-mobile branded? If this is true what all are possible solutions. 

8 REPLIES 8
Samsung Moderator
Samsung Moderator

Re: Unlocked Note 10+ dropping network

I would recommend trying to resetting your device networks. Settings>Reset Network

If the symptom persists. I would reach out to your carrier directly for assistance with their Network Signal. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Joscofaie0417
Constellation

Re: Unlocked Note 10+ dropping network

I have the same problem with T-Mobile. If you have a change let me know.

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_Yogi
Asteroid

Re: Unlocked Note 10+ dropping network

Still no luck man it's better the before but still not good enough.

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Honored Contributor

Re: Unlocked Note 10+ dropping network


@_Yogi wrote:

I am having network issues on my Unlocked Note 10+ with my T-mobile sim card. Do I have to take any step on my end to get uniterrupted serivce. I am able to make calls but sometime network drops suddenly and Data is way to slow won't load anything. 

 

Is this issue occuring becuase phone is unlocked and not  T-mobile branded? If this is true what all are possible solutions. 


I am on T-Mobile version of Note10 - no dropped calls in almost 3 weeks since I started using my phone. Maybe my area is good...


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_Yogi
Asteroid

Re: Unlocked Note 10+ dropping network

You won't face any problem on T-mobile version. I am talking about unlocked phone.

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ReyRex
Asteroid

Re: Unlocked Note 10+ dropping network

I have a T-Mobile S10 and my data also drops frequently. The problem is not exclusive to unlocked phones.

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Samsung Care Ambassador

Re: Unlocked Note 10+ dropping network

@_Yogi Are you in an area where there is Band 66? can you dial *#0011# and see if Band 66 is showinf or Band 4?




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Honored Contributor

Re: Unlocked Note 10+ dropping network


@RedDragon wrote:

@_Yogi Are you in an area where there is Band 66? can you dial *#0011# and see if Band 66 is showinf or Band 4?


As per @RedDragon or LTE Discovery app from Play Store


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