Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.
I purchased an unlocked device (No carrier/No SIM) should I get the update via WiFi or does it have to come from a carrier? I swap out my SIM from my other devices when I need to. The sim is with AT&T but even with the sim installed I don't get the update.