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Constellation

Update

I thought the note 10 plus was supposed to update at the end of March mine has not

1 REPLY 1
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Product Expert

Re: Update

Hi @usernd3bcPq6ji 

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carrier's discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

 

you can check if you have an available update using this method

if you are using an unlocked model then you will need to remove the Simcard and restart your  device and check if there is an available update

https://www.samsung.com/us/support/answer/ANS00077582/

 

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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