I'm having an issue with my phone not making video calls... I had a previous phone that did. This one being an insurance replacement, that wouldn't have anything to do with it, right?
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I used to have it too, but the latest update got rid of it. There's nothing wrong with your phone, it's a carrier issue.
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1) Is your phone an unlocked Note10 or carrier branded?
2) What is your carrier?
It depends on what carrier the phone is locked on/bought the phone from. I know for a fact that sprint doesn't have it
I'm curious as to whether it works with the T-Mobile Note 10 Plus.
The T-Mobile branded Note10 will have it. (mine did)
Thanks Samsung family.
Verizon is the carrier